Fantastic detail and great to see we are thinking alike. I like your phrase 'from mobile first to agent first' for B2C apps. I blogged on the closely related subject of UX for agentic apps about the same time.
In B2B I ask UX designers regard users as managers of teams of agents, rather than simply employees. In B2B managing is a very different task to doing, just as in B2C instructing agents to search websites is a very different usage to reading search results ourselves.
If you want to see the future, understand how the rich live today. Do they trawl thru websites and do the leg work? Of course, not, they employ someone to do that for them.
Great article! Are we seeing evidence for embrace? I wonder if any early evidence is a false positive, pending malicious agent activity that is certainly going to follow. If so, what security look like in the age of agents
Anthropic released an agent-facing representation of their API documentation a few weeks ago [0]. It makes sense, though, given how nascent this space is.
Nonetheless, I expect this to change soon and earlier than I expected following OpenAI's recent releases of Operator and Deep Research to its 300M users. Both navigate the web on behalf of human users, accelerating the trends I mentioned in this agentic internet series.
Thanks. I suspect someone will build the package/layer that converts today's interfaces into those efficient ones. Otherwise, I'll get to it in a few weeks.
Awesome work! Loved the comparison of companies adjusting interfaces for agents to the transition toward mobile compatible websites. I'm super excited to see how "browsing" develops as AI takes over.
Great read. I'm especially curious about the second order effects of an agent-optimized online world, so it makes total sense that this is going to be a series.
Simon Taylor, who writes the Fintech Brainfood newsletter, also has a thoughtful series - Wallet Wars - on the digital wallet being a core component of making agents work effectively, you should check it out.
Fascinating information! As we prepare for this shift, it’s clear that operationalizing these AI agents will become critical. This is where the concept of AgentOps also comes into play. This covers the efficient deployment, monitoring, and continuous optimization of AI agents. So, just as DevOps revolutionized software delivery and MLOps streamlined machine learning workflows, AgentOps will be key to managing these autonomous systems at scale, from securing data compliance to refining decision-making capabilities.
@sahar I wonder what your thoughts are now that MCP is "taking over the world" and LLM's are better equipped to search online and do deep-research with online resources.
Your webdev insights are always spot on! I’ve found EchoAPI’s API documentation feature incredibly useful in keeping track of complex API structures within my projects.
Fantastic detail and great to see we are thinking alike. I like your phrase 'from mobile first to agent first' for B2C apps. I blogged on the closely related subject of UX for agentic apps about the same time.
In B2B I ask UX designers regard users as managers of teams of agents, rather than simply employees. In B2B managing is a very different task to doing, just as in B2C instructing agents to search websites is a very different usage to reading search results ourselves.
If you want to see the future, understand how the rich live today. Do they trawl thru websites and do the leg work? Of course, not, they employ someone to do that for them.
We're all going to have our own executive assistant soon.
Great article! Are we seeing evidence for embrace? I wonder if any early evidence is a false positive, pending malicious agent activity that is certainly going to follow. If so, what security look like in the age of agents
Anthropic released an agent-facing representation of their API documentation a few weeks ago [0]. It makes sense, though, given how nascent this space is.
Nonetheless, I expect this to change soon and earlier than I expected following OpenAI's recent releases of Operator and Deep Research to its 300M users. Both navigate the web on behalf of human users, accelerating the trends I mentioned in this agentic internet series.
[0] https://docs.anthropic.com/llms-full.txt
Great analysis!
"efficient interfaces that prioritize function over form." - brilliantly expressed!
Thanks. I suspect someone will build the package/layer that converts today's interfaces into those efficient ones. Otherwise, I'll get to it in a few weeks.
extremely astute, thx for this aha moment!
Awesome work! Loved the comparison of companies adjusting interfaces for agents to the transition toward mobile compatible websites. I'm super excited to see how "browsing" develops as AI takes over.
Great read. I'm especially curious about the second order effects of an agent-optimized online world, so it makes total sense that this is going to be a series.
Simon Taylor, who writes the Fintech Brainfood newsletter, also has a thoughtful series - Wallet Wars - on the digital wallet being a core component of making agents work effectively, you should check it out.
Having your payments credentials securely stored in the browser (Google Pay) or Mac (Apple Pay) helps. Will check it out, thanks for the hint.
Fascinating information! As we prepare for this shift, it’s clear that operationalizing these AI agents will become critical. This is where the concept of AgentOps also comes into play. This covers the efficient deployment, monitoring, and continuous optimization of AI agents. So, just as DevOps revolutionized software delivery and MLOps streamlined machine learning workflows, AgentOps will be key to managing these autonomous systems at scale, from securing data compliance to refining decision-making capabilities.
Yep. What kind of workflows do you think would emerge as part of AgentOps? E.g. agent prompt refinement
I look forward to reading the headlines when adversial AI researchers trick agents into posting your purchase history on Facebook
That will certainly happen. I briefly discussed this topic in my previous deep dive and will share more about it in my next post https://www.aitidbits.ai/i/135923979/manipulating-ai-models-for-profit
@sahar I wonder what your thoughts are now that MCP is "taking over the world" and LLM's are better equipped to search online and do deep-research with online resources.
Your webdev insights are always spot on! I’ve found EchoAPI’s API documentation feature incredibly useful in keeping track of complex API structures within my projects.